Members' Training Courses

Developing your team is crucial to the future success of your business. We have developed a series of training courses specifically for our members. If you or any of your team would be interested in attending one of the training courses please let us know by completing the brief survey below by 18th May 2018.

Members’ Training and Development Courses for Owners, Managers and the Team

Courses range from customer service, sales, leadership, social media and food safety and are delivered by our trusted supplier members. The quality of the training is first class and each trainer is an expert in the course content chosen field.

Most courses a single day, some are half day, some multiple days or via webinar.

Courses on Offer

1    A Day in the Life of a Corporate Supermarket Manager
2    Building and Managing Successful Teams
3    Communication Skills for Leaders and Managers
4    Delivering a Memorable Service Experience
5    Developing Your Shop’s Customer Journey
6    Helping the Customer to Buy
7    How to Delegate really effectively
8    Leadership - Management for farm retailers
9    Performance Management - Business
10  Performance Management - People
11  Social Media Success in 4 Easy Steps
12  Train the Trainer
13  Food Safety Level 3
14  Food Safety Level 4
15  HACCP Level 2
16  HACCP Level 3
17  Upping your Coffee Experience for more profits
18  Visual Merchandising, Margins and the Maths

Click here to download a pdf copy of the training Brochure with course details & prices.


We are looking to set up courses on a regional basis subject to demand, or the courses can be delivered just for you and your team, in your shop or farmers’ market. Prices start at £75pp for a regional course of £750 for you team only.

Please follow the link below to complete a short survey to tell us which courses interest you, there is no commitment at this stage just an expression of interest. You may find it helpful to have a copy of the A5 Training Course brochure to hand or download the pdf above when you compete the survey.

Click here to complete the Farm Retail Association - Training Courses Survey


Please let us know which courses interest you by 18th May 2018.

We will collate responses and set up courses on a regional basis where there is demand. You can also request a course run in-house for your team. We will get back to you by the end of May when we have had all the responses back with a list of course dates & venues.

We shall naturally be seeking feedback from each course to ensure we keep improving the content and delivery. Please do contact us if there are any other courses you would like to see us deliver.

If you have any queries pleas contact the  FARMA/FRA office, email, call 0345 319 6740.